In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher talks the importance of words leaders use and understanding their meaning in that workplace.
A 2014 Salesforce report found that 86% of employees and executives believe that lack of collaboration and ineffective communication are responsible for workplace failures.
Russel shares why it's important to know what your words mean, what questions to ask to make sure you do and how vital it is to understand your audience.
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