Leveraging AI 165 | Making Data Collection in Forms Effortless with AI: A Deep Dive with Aytekin Tank of Jotform
Feb 18, 2025
Aytekin Tank, Founder and CEO of JotForm, is reshaping the world of data collection with AI-powered agents. He explores why traditional forms are outdated and how AI can transform them into engaging, conversational experiences. The discussion covers the evolution of customer support and interaction, highlighting real-world applications of AI in sales and operations. Discover how voice-first design is set to replace static inputs, making user experiences more intuitive and enjoyable. Say goodbye to forms as we know them!
AI Snips
Chapters
Transcript
Episode notes
JotForm's Origin
- Aytekin Tank, JotForm's CEO, found creating forms tedious while working as a developer.
- This frustration led him to create JotForm, now serving 25 million users.
Conversational AI Revolution
- AI's ability to understand and respond conversationally is revolutionary.
- This allows users to interact with products through natural language, changing UI.
Unexpected Use of AI Agents
- JotForm's AI agents were initially designed for form filling but users surprisingly employed them for customer service.
- This led to developing AI-powered customer service agents, trained with knowledge and capable of actions like appointments.