2min chapter

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165 | Making Data Collection in Forms Effortless with AI: A Deep Dive with Aytekin Tank of Jotform

Leveraging AI

CHAPTER

The Evolution of Website Chat Systems: From Rigid Decision Trees to AI Personalization

This chapter examines the transition from traditional chat systems to modern AI-driven solutions. It discusses the limitations of past techniques and emphasizes the personalization and adaptability offered by current platforms for enhanced customer service.

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