The Joe Reis Show Eric Broda on AI Agents, Consulting Disruption, and the Future of Work
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Feb 20, 2025 Eric Broda, a Toronto-based IT expert with nearly 40 years of experience, discusses the transformative power of AI agent ecosystems. He argues that AI could signify the end of traditional consulting as we know it. Broda delves into the complexities of optimizing task execution in large language models, emphasizing the need for enterprise-grade AI agents with robust security and compliance. The conversation also touches on the evolving job landscape, highlighting the skills needed for success as AI reshapes industries and underscores the importance of personal relationships in consulting.
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Pre-Agent Banking Ecosystems
- Pre-agent ecosystems in banking integrated third-party services like ERP and cash management products.
- These ecosystems aimed to enhance customer experience by offering a broader range of services.
LLM-Powered Agents
- Modern AI agents, unlike earlier rule-based agents, possess an LLM "brain" enabling task planning and collaboration.
- They can plan tasks, access tools, and collaborate with other agents to execute complex workflows.
Bank Account Opening Analogy
- Opening a bank account involves numerous individuals like advisors, KYC personnel, and banking representatives.
- Envisioning these individuals as agents helps illustrate how agent-based systems could automate such processes.