Humans are master communicators. It’s the reason our species has become so successful. But if it's so innate to our behaviour, why do people so often mess it up? Author Charles Duhigg set out to answer this question in his new book “Supercommunicators”. He joins host Alok Jha to explain the psychology and neuroscience that shape human interaction—and the secrets of those who do it best. They also examine how conversations are changing in the digital age and whether AI can offer insights into the scientific understanding of how communication works.

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