

Agentic AI at Glean with Eddie Zhou
90 snips Apr 22, 2025
Eddie Zhou, a founding engineer at Glean and a former Google employee, dives into the dynamic world of agentic AI. He discusses how Glean has evolved from a basic search tool to a robust platform enhancing productivity through AI. The conversation covers the integration of AI with enterprise data, the challenges of task delegation in multi-agent systems, and the importance of personalized search capabilities. Zhou also highlights the balance between innovation and efficiency in AI development, emphasizing the need for thorough evaluation frameworks in implementing new systems.
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Glean's Vision Evolution
- Glean's vision evolved from enterprise search to an agent platform extending support across the entire knowledge worker journey.
- It expands from just retrieving information to synthesizing and acting on it efficiently.
Importance of Context Injection
- Models improve generally but must be infused with company-specific data to be effective.
- Injecting enterprise context into agentic systems is critical for meaningful functionality.
Defining Reasoning Agents
- Reasoning agents dynamically plan and execute tool usage to satisfy inputs, beyond linear workflows.
- They can sequence multi-step retrievals and actions, unlike static workflows with fixed execution graphs.