Consumer Rights During the Holiday Season

During the holiday season, it is crucial to understand consumer rights, particularly regarding returns. Most people are not aware that in-store purchases do not allow returns simply for changing one’s mind, which is a significant misconception. If items are faulty, there are different protocols for returns; however, checking specific store policies is essential as some might allow returns during sales but not outside of that period. In contrast, online purchases provide a clearer legal framework where consumers have the right to return items within 14 days of notifying the seller, although exceptions exist for perishable and personalized goods.