Understanding Client Fit

A significant lesson learned is the importance of knowing which clients fit well within a business model. While there may be a broad range of clients that a practice can help, it is crucial to identify those who truly align with the services offered. The speaker realized that working with overly neurotic clients, particularly those with chronic pain, often created challenges that drained resources and energy. By refining the client base and being selective, a business can enhance overall effectiveness and work more efficiently.