Modern CTO

From Nothing to a $10 Billion Rocket Ship with Jeff Buzzelli, Regional SVP at Comcast

Sep 29, 2025
Jeff Buzzelli, Regional SVP at Comcast, shares his journey of transforming Comcast Business from a startup to a $10 billion giant. He discusses the importance of employee engagement and the strategic scaling of services. Buzzelli emphasizes lessons learned from early hiring mistakes and the necessity of cultural fit in building a resilient team. He also reveals insights into disaster preparedness, particularly for hurricane season in Florida, highlighting swift restoration efforts and community support. Plus, he delves into the future of AI in content delivery.
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ANECDOTE

From Zero To A $10B Business

  • Jeff Buzzelli joined Comcast Business in 2008 after being recruited to build a commercial offering from scratch.
  • They started small, focused on small business needs, then expanded into mid-market and enterprise successfully.
INSIGHT

Commercial Product Is Distinctly Different

  • Comcast Business built different SLAs, fiber-first products, and a commercial-class environment to win business customers.
  • They layered simple initial offerings with value-added services to increase wallet share over time.
ADVICE

Learn From Field Work First

  • Get field experience early to learn operational realities before moving into corporate roles.
  • Run a region to understand construction, operations, and cross-functional dependencies.
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