RV 183 - The Disconnect Between Revenue Leadership and Finance in B2B | Go To Market Live Episode 18
May 28, 2024
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Explore the disconnect between revenue leaders and CFOs in B2B, focusing on tailored content creation and pipeline efficiency. Learn about aligning financial metrics with go-to-market strategies for success. Discover the importance of integrating marketing and finance in B2B strategies for effective decision-making and strategic planning.
Focus on impactful content over likes on social networks in B2B marketing.
Bridge the disconnect between revenue leadership and finance through mutual understanding.
Shift towards top-down reporting models for more holistic decision-making in B2B companies.
Deep dives
Impactful Content Over Engagement Metrics
Focusing on impactful content on social networks rather than chasing algorithmic likes and engagement is crucial, especially in B2B. An example highlighted a post with lower engagement metrics that led to significant business results, emphasizing the importance of relevance over quantity.
Disconnect Between Revenue Leadership and Finance
A core disconnect exists between the perspectives of revenue leadership (CRO, CMO) and finance (CFO) departments within companies. The challenge lies in understanding each other's expertise: the finance team lacks insights into the go-to-market nuances, while revenue leaders may not fully grasp financial metrics. This disconnect impacts planning, metrics analysis, and understanding of the business impact.
Shift Towards Top-Down Reporting Model
Advocating for a shift from bottoms-up to top-down reporting models in B2B companies. The current reporting process starts at the tactical level channel-wise, leading to complex analytic assemblies that fail to provide a holistic view. Proposing a new reporting structure starting with top-level business metrics, aligning growth rates, expenditure percentages, and other key financial indicators, enabling a more comprehensive and efficient decision-making process.
Separating Net New Business and Expansion Renewal
Highlighting the importance of differentiating strategies for net new business and expansion renewal within b2b companies. Emphasizing the need for a clear focus on creating pipeline for net new business by improving marketing, sales processes, and data analysis, while stressing the significance of customer success and account management for expansion renewal. Addressing the pipeline shortfall and advocating for a unified pipeline architecture to bridge the gap in the current go-to-market processes.
Transformational Changes and Strategic Impact
Encouraging strategic, transformational changes within go-to-market approaches by emphasizing business impact and financial metrics over granular metrics. Advocating for measuring longer-term success indicators like sales velocity, marketing ROI improvements, and pipeline effectiveness, rather than focusing solely on low-level metrics. Highlighting the need for top-down evaluations to justify significant changes and drive impactful results.
Educating Finance on Go-to-Market Complexity
Suggesting the use of historical performance data to demonstrate the flaws in the existing planning model to educate finance teams. Emphasizing the need to measure transformational changes based on top-level financial and go-to-market metrics, rather than low-level indicators. Proposing a shift towards a strategic approach focused on growth rates, expenditure percentages, and sales velocity for evaluating impactful changes within go-to-market operations.
In this week’s event, Chris discusses the intricate world of B2B marketing, sharing his latest insights on content creation, the contrasting objectives of revenue leadership & CFOs, and the transformative strategies for pipeline efficiency. With potent advice and real-world experiences, Chris unpicks the often-misunderstood dynamics between key business departments.
The episode begins with a stark reminder of the difference between perceived and actual content performance on social networks. Chris candidly reflects on his own experiences with posts, challenging the common equating of ‘likes’ with success, especially within B2B content strategy. The conversation then transitions to dissect the misalignment between C-suite revenue leaders and CFOs, highlighting the critical need for mutual understanding to drive business success.
If you want to have a conversation with Chris and present your current questions, roadblocks, or projects you’re working through, make sure to attend this weekly event every Tuesday at 12 central. Register here.
Can’t make the event but have a question for Chris? Submit it here.
The next Expert Session, featuring Kyle Coleman will take place on June 6 at 12pm central. Register Here.
Thanks to our friends at Hatch for producing this episode. Get unlimited podcast editing at www.hatch.fm
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