Fifty bosses and one big ego | Ep. 231

Episode 231: Do you treat each of your customers like a boss that holds the leash?

⏱️ Timestamps:

00:00:00 - Intro

00:01:19 - CS is not for me

00:02:58 - Who’s the boss? The customer... kinda

00:05:02 - Meeting overload and the myth of agency

00:05:57 - Power dynamics and setting the agenda

00:07:51 - Misaligned roles and the wrong career fit

00:09:13 - Why teachers turn to customer success

00:10:13 - Seeking creation and completion in CS

00:10:36 - Context matters

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

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