The Perfect RIA Masterclass Sneak Peek Part 2: Prospect Process and Client Onboarding [Episode 254]
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Apr 29, 2024 Micah and Matt share their expert approach to client onboarding, emphasizing structured processes and communication. They hold tailored meetings covering estate planning, risk management, retirement income, investments, and taxes. The importance of effective communication and delivering value to clients is highlighted throughout the discussion.
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Onboarding Is Like Baking
- Onboarding is closer to baking than cooking: follow process steps in order to deliver consistent outcomes.
- Skipping steps risks unpredictable results and harms clients' financial futures.
Fast-Track New Clients Into Rotation
- Get new clients into your regular client rotation quickly to streamline service delivery.
- Meet quarterly in year one and complete the one-page financial plan to transition them to semiannual reviews.
Transfer First, Analyze Investments Later
- Initiate asset transfers promptly and schedule an investments meeting after transfers complete.
- Make investment recommendations only after funds have moved and you can review actual holdings.