Masterclass Sneak Peek Part 2: Prospect Process and Client Onboarding [Episode 254]
Apr 29, 2024
auto_awesome
Micah and Matt share their expert approach to client onboarding, emphasizing structured processes and communication. They hold tailored meetings covering estate planning, risk management, retirement income, investments, and taxes. The importance of effective communication and delivering value to clients is highlighted throughout the discussion.
Structured processes and transparent communication build client trust and satisfaction during onboarding.
Thoroughly discussing and aligning client wishes with legal documents is crucial to avoid oversights in estate planning.
Deep dives
Client Onboarding Process and Importance of Following Steps
The podcast episode discusses the importance of following a structured client onboarding process in financial advising. Emphasizing the significance of each step in the process, the hosts compare it to baking, highlighting that skipping any step can lead to undesirable outcomes. They stress the importance of avoiding shortcuts and uncertainties by sticking to the established process for successful client outcomes.
Estate Planning in Client Onboarding
The episode delves into the estate planning aspect of client onboarding, emphasizing the vital role of discussing and reviewing estate planning documents with clients. The hosts highlight the importance of ensuring client instructions align with legal documents and stress the need for thorough assessment and alignment between client wishes and legal documentation to avoid discrepancies or oversights.
Engaging Beneficiaries in Estate Planning and Referral Caution
The podcast touches on involving beneficiaries in estate planning discussions while emphasizing the significance of caution when handling such interactions. The hosts underscore the need to maintain transparency and clarity in communication with beneficiaries without soliciting them for referrals or additional services. They stress the importance of preserving trust and avoiding any perception of ulterior motives during estate planning discussions.
In this Masterclass sneak peek episode, Matt and Micah unveil their masterful approach to client onboarding, offering a glimpse into their proven strategies. They underscore the significance of structured processes and transparent communication in fostering client trust and satisfaction. Micah delineates his method, which involves distinct meetings tailored to estate planning, risk management, retirement income, investments, and taxes, ensuring comprehensive coverage of client needs. Meanwhile, Matt prioritizes swiftly integrating clients into the standard client rotation while tackling essential financial planning aspects. Throughout their discussion, the duo highlights the paramount importance of effective communication and delivering tangible value to clients at every step of the onboarding journey. Remember to email lifestyle@theperfectria.com so you don’t miss this, or any, masterclass release Masterclass Sneak Peek Part 2: Prospect Process and Client Onboarding [Episode 254] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Micah Shilanski: Website | LinkedIn - Don’t miss out on our upcoming Prospect Process Masterclass. Contact lifestyle@theperfectria.com to stay informed.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode