The Contractor Fight with Tom Reber

TCF1072: You Can't Scale Without This

Nov 8, 2025
Derek Johnson and Tim Cutroni dive into the importance of Standard Operating Procedures (SOPs) for scaling businesses effectively. They highlight how disorganization can hinder growth and the necessity of structured deposit and draw systems. The duo shares tips on avoiding seasonal chaos and creating reliable procedures that become second nature to teams. With a focus on documentation during busy times and fostering a culture of accountability, they advocate for SOPs as a vital flight plan for success, ensuring long-term stability and profitability.
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INSIGHT

SOPs Are The Foundation For Real Scaling

  • Without SOPs, you cannot scale a business effectively and risk growing a poor-quality operation.
  • SOPs transform chaotic processes into repeatable standards that enable expansion and saleability.
ADVICE

Fix Your Deposit And Draw Rules Now

  • Decide and document deposit/draw schedules company-wide to prevent defaults and confusion.
  • Standardize amounts by project size so salespeople don't revert to old habits under pressure.
ADVICE

Write SOPs During The Heat Of Battle

  • When a problem flares during your busiest time, write the exact steps you and your team took in that moment.
  • Convert those notes into an SOP so the same issue doesn't repeat next season.
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