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CDO Matters Podcast
CDO Matters Ep. 37 | Understanding and Navigating Change with Dan Everett
Nov 16, 2023
In this episode, Dan Everett, an expert in understanding and navigating change, discusses the challenges of driving change as a new data leader. He shares strategies for fostering fairness and engaging employees, explores the influence of culture on organizational behavior, and emphasizes the importance of questioning ingrained behaviors.
57:24
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Quick takeaways
- To navigate change effectively, leaders should address individuals' triggers such as status, autonomy, relationships, and fairness, to alleviate threat responses and promote a more receptive attitude towards change.
- Leaders must foster a data-driven mindset by addressing biases, promoting self-awareness, and modeling behaviors aligned with desired cultural shifts to challenge the prevalent belief of data inputs as 'garbage' and improve decision-making.
Deep dives
Understanding the Psychology of Change Management
The brain's response to uncertainty and threats plays a critical role in change management. The amygdala, responsible for resolving uncertainty, triggers fight-or-flight responses that can hinder change. To mitigate this, leaders should address people's triggers, such as status, autonomy, relationships, and fairness. Validating individuals' status, seeking their input, and providing freedom within a bounded context can help alleviate threat responses and promote a more receptive attitude towards change.
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