

The etiquette of texting
115 snips Apr 21, 2025
Erica Dhawan, an expert in digital communication and author of "Digital Body Language," shares her insights on texting etiquette. She tackles the chaos of group chats and offers strategies for getting responses from ghosting friends. The discussion dives into texting styles in different relationships, revealing how miscommunication can arise. Dhawan emphasizes the emotional aspect of texting as a modern connection ritual, urging listeners to be mindful of their digital interactions while fostering trust and understanding in their communications.
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Digital Body Language Insight
- Text messaging transmits tone and intent like traditional body language once did.
- Digital body language must be explicit to avoid misunderstandings.
Texts Are Triaged Like ER Cases
- People triage texts like ER doctors sorting patients by urgency.
- Immediate reply isn't always possible or necessary; we must allow others space to respond.
Manage Overwhelming Text Volume
- Don’t feel pressured to respond to every message; use emoji reactions to acknowledge.
- Suggest batching messages with frequent texters to reduce overwhelm.