The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch 20VC: Anthropic's $10BN Round | Klarna's IPO Broken Down | Inside a16z's 72 Deal Seed Investment Machine | Martin Casado: Is Consensus Investing the Only Game | Why Satya is Chatting S*** on SaaS Apps Disappearing featuring Marc Benioff
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Aug 28, 2025 
Marc Benioff, Chair and CEO of Salesforce, dives into the fierce competition in the data cloud sector, weighing in on who might dominate—Snowflake or Databricks. He discusses talent acquisition in tech, particularly the evolution of sales development roles amid AI's rise. Benioff also tackles whether SaaS apps will stand the test of AI and critiques the overhyped expectations surrounding artificial intelligence. Additionally, he shares insights on Klarna's rollercoaster IPO journey and the nuances of consensus versus non-consensus investing strategies.
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LLMs Are Powerful But Not AGI
- Marc Benioff warns current LLMs are powerful but not conscious or AGI.
- He urges using them for real tasks while recognising major accuracy and overreliance risks.
Redeploy Staff With Agentic Automation
- Salesforce built agentic layers (help.salesforce) to augment support and rebalance headcount.
- Use automation to redeploy people into higher-value roles rather than simply cutting staff.
Data + AI Requires Federated Data Cloud
- Benioff says Data Cloud plus AI became a blockbuster product quickly and drives revenue growth.
- Integrating federated data is critical for accurate AI and fast product adoption.
