S2 E3: How Radical Candor Eliminates the Toxic Work Environment

As a manager, how do you tow the thin red line between coming off as a cold-hearted jerk and being a complete pushover?

In this live virtual event, Jacob chats with Electric Senior Director of Growth, Seth Steinman, about the concept of radical candor. What is it, and how can it lay the foundation for a more collaborative, receptive, and empathetic workplace?

Then, Jacob and Seth field questions from viewers about how to handle employees who take constructive criticism a litte too personally, how to make feedback a two-way street between managers and employees, and how to successfully roll out the concept of radical candor in your own workplace. 

And if you’re looking for deep dives, tactics and the resources you need to up your leadership game, you need Leader’s Lens - Jacob’s twice-weekly newsletter.

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Follow Seth: 

LinkedIn: https://www.linkedin.com/in/sethsteinman/

Follow Jacob:

LinkedIn: https://www.linkedin.com/in/jakeespi/

Twitter: https://twitter.com/MrJacobEspi

0:00 Intro

3:48 Radical Candor

9:23 Balancing Candor and Positive Relationships

13:08 How Radical Candor Leads to Better Performance

14:56 Rockstars vs. Superstars

15:50 Dealing with Sensitive Employees

18:57 Personal Examples Using Radical Candor

23:06 Opening the Floor for Two-Way Feedback

29:03 Rolling Out the Concept of Radical Candor

32:13 Secret to Seth’s Radical Candor Success

36:29 Leadership in the Nonprofit Sector

37:42 The Five Minute Journal

40:18 Outro