425. Automation with Purpose: How BCT Group is Redefining Pension Services

In this episode, Brad Hairston talks with Clement Lo, CIO at BCT Group, one of the largest trust companies in Hong Kong. Clement was recently awarded the SS&C Blue Prism Leader of the Year Award, a high honor for an SS&C Blue Prism customer. He explains what this award means to him and his team and the core principles they have followed to achieve so much success with their automation program.

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What we discussed with Clement:

* All about BCT Group in Hong Kong

* What the Leader of the Year Award from SS&C Blue Prism means to Clement

* The key principles behind BCT’s RPA operating model

* Automation benefits realized

* How automation enables true digital transformation in pension and fund administration and creates competitive advantage

* What’s next for BCT’s automation journey

* Advice to organizations just starting their automation journey

* Leadership lessons learned from BCT’s automation journey

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