902. Insights: 10 years of Atom Bank with CEO Mark Mullen

Oct 3, 2024

Mark Mullen, CEO and Co-Founder of Atom Bank, the pioneering digital challenger bank, shares insights on a decade of disruption in the UK banking sector. He discusses the challenges of building a trusted brand and the strategic decision to operate from Durham, promoting equitable job opportunities. Mullen also reveals the impact of Atom's innovative four-day workweek on employee satisfaction and business performance. Looking ahead, he emphasizes focusing on profitability and refining current offerings rather than aggressive expansion.

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Intro

00:00 • 3min

The Birth of a Digital Bank

02:43 • 13min

Balancing Business Growth Beyond London

15:22 • 2min

Revolutionizing Work: The Four-Day Workweek at Atom Bank

17:00 • 5min

Future Aspirations and Growth Strategies of Atom Bank

22:09 • 3min

Transforming the UK Banking Landscape

25:01 • 18min

Revolutionizing Finance: Mobile Wallets and Security Automation

43:04 • 2min

On this episode of Fintech Insider Insights, host Kate Moody is joined by Mark Mullen, CEO and Co-Founder of Atom Bank.

Before Monzo or Starling, there was Atom. It's been ten years since Atom Bank, a digital challenger bank based in the North East of England, was incorporated. Since then, it has grown to become one of the most profitable neobanks in Britain.

Atom launched to the public in 2016 and has continued to go from strength to strength, announcing in March this year that it made an operating profit of £27m.

We thought it was time to catch up with Mark to discuss how to build a trusted brand from scratch and hear about Atom’s plans for the future. And yes, we also asked him about their now famous 4-day work week.

This week's guest:

Mark Mullen, Co-founder and CEO of Atom Bank

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

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