

27. Daniel Kahneman on Why Our Judgment is Flawed — and What to Do About It
May 15, 2021
Daniel Kahneman, Nobel laureate and pioneer in behavioral economics, discusses his new book, 'Noise: A Flaw in Human Judgment.' He delves into the critical concepts of noise and bias in decision-making, illustrating how they affect everything from criminal sentencing to insurance evaluations. Kahneman shares insights on the importance of tackling discrepancies to improve accuracy and advocates for respectful dialogues around challenging ideas. The conversation highlights his collaborations and the evolution of psychology in understanding human behavior.
AI Snips
Chapters
Books
Transcript
Episode notes
Noise vs. Bias
- Noise represents the unreliability and variability within a system, like differing judgments on the same problem.
- This contrasts with bias, which is the average error, while noise is the variability or standard deviation of errors.
Insurance Company Noise
- Kahneman's work with an insurance company revealed significant noise in premium setting and claims adjusting.
- Executives underestimated the variability, initially expecting it to be much smaller than the observed 50%.
Decision Hygiene
- Break down complex decisions into smaller, independent parts to improve decision hygiene.
- This approach helps reduce noise and makes the overall judgment more reliable and accurate.