
Psychology of Customer Success The Helper Personality
Jan 10, 2024
Exploring the 'Helper Personality' in Customer Success, discussing struggles with saying no, setting boundaries, and neglecting self-care. Learn how to navigate boundaries, prioritize tasks for NRR, and improve productivity through accountability.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 4min
The Strengths and Struggles of the Helper Personality
03:41 • 10min
Navigating Boundaries and Priorities in Customer Success
13:17 • 5min
Prioritizing Customer Success for Net Revenue Retention
18:46 • 8min
Accountability and Self-Help for Better Productivity and Satisfaction
26:35 • 2min
