The Only Constant Episode #5 | Wayne Butterfield | Age of Uniformity with AI?
Dec 21, 2023
59:12
In this episode of "The Only Constant," Lasse Rindom is joined by partner and global head of intelligent automation solutions at ISG, Wayne Butterfield.
In a free-flowing conversation, they unravel the complexities of Artificial Intelligence in the business world. They cover:
In addition to these topics, Wayne and Lasse also engage in a philosophical discussion, with Wayne expressing scepticism about the efficiency-driven, uniform narrative of AI.
Tune in to this thought-provoking episode for an in-depth look at the practical and philosophical aspects of AI in business.
Do you want to learn more about Wayne Butterfield?
Wayne is the Global Lead for AI & Automation, responsible for all AI & automation deployments across ISG. Together with his team, he is helping clients with everything from Gen AI Policy to their strategy and deployments of RPA & Chat Bots, IDP, Generative AI, Machine Learning and Process/Task Mining capabilities.
And he’s a globally recognised thought leader and keynote speaker on all things AI & automation, plus the host of the award winning Bots & Beyond Podcast.
Prior to ISG, Wayne was delivering AI well before it was cool. He held leadership roles in Telefonica O2 and BT in the UK, where he was a true pioneer. Setting up and running the now infamous Telefonica O2 RPA Operation, back in 2011, Chat Bots in 2012. He continued pushing the envelope when at ISG, even delivering things like Natural Language Generation in 2018. His enthusiasm for new technology is infectious, and his thirst for pushing boundaries makes him a great consultant to work with, learn from and be connected with.
In a free-flowing conversation, they unravel the complexities of Artificial Intelligence in the business world. They cover:
- AI's integration into existing business processes and systems
- The importance of training and adaptability in the AI era
- The potential of AI to augment human work and drive innovation.
In addition to these topics, Wayne and Lasse also engage in a philosophical discussion, with Wayne expressing scepticism about the efficiency-driven, uniform narrative of AI.
Tune in to this thought-provoking episode for an in-depth look at the practical and philosophical aspects of AI in business.
Do you want to learn more about Wayne Butterfield?
Wayne is the Global Lead for AI & Automation, responsible for all AI & automation deployments across ISG. Together with his team, he is helping clients with everything from Gen AI Policy to their strategy and deployments of RPA & Chat Bots, IDP, Generative AI, Machine Learning and Process/Task Mining capabilities.
And he’s a globally recognised thought leader and keynote speaker on all things AI & automation, plus the host of the award winning Bots & Beyond Podcast.
Prior to ISG, Wayne was delivering AI well before it was cool. He held leadership roles in Telefonica O2 and BT in the UK, where he was a true pioneer. Setting up and running the now infamous Telefonica O2 RPA Operation, back in 2011, Chat Bots in 2012. He continued pushing the envelope when at ISG, even delivering things like Natural Language Generation in 2018. His enthusiasm for new technology is infectious, and his thirst for pushing boundaries makes him a great consultant to work with, learn from and be connected with.