Negotiate Anything

How Leading with Respect Becomes the Ultimate Power Move

18 snips
Sep 25, 2025
In this engaging discussion, Marcy Syms, former CEO of Syms clothing stores and author of Leading with Respect, reveals how respect is the ultimate power move in negotiations. She shares insights on turning underestimation into an advantage and emphasizes the importance of culture over strategy in mergers. Marcy highlights the impact of respect on performance and trust, and offers guidance on navigating disrespect in the workplace. With a focus on values in decision-making, she encourages listeners to see respect not as a weakness, but a powerful strategic asset.
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INSIGHT

Plan For Many Contingencies

  • Plans are useful only as frameworks; rigorous planning for many contingencies matters more than a fixed script.
  • Marcy Syms advises preparing far beyond your visible plan to handle inevitable unexpected outcomes.
ADVICE

Do Deep Industry Homework

  • Do your homework: learn the industry details before negotiating complex topics like real estate or contracts.
  • Marcy Syms warns that opponents will sniff out weak knowledge and exploit it in negotiations.
INSIGHT

Let Underestimation Yield Intel

  • Being underestimated can be an advantage because others reveal more when they feel superior.
  • Marcy Syms used that dynamic to gather extra information and set traps in negotiations.
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