39. Sending Gifts to Prospects with Kris Rudeegraap
Aug 29, 2023
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Kris Rudeegraap, CEO of Sendoso, discusses the do's and don'ts of gifting, lessons learned as a founder, building a recruiting strategy, creating new norms in the industry, and useful prospecting tools.
Adding additional touch points like handwritten notes, phone calls, and gifts can optimize the sales funnel and build relationships in software sales.
In B2B sales, leveraging trigger-based gifting based on signals like job changes, promotions, and using softer CTAs associated with gifts can enhance prospecting success.
Deep dives
The Evolution of Email Cadences and the Importance of Adding Other Touch Points
Chris Rudigrap, CEO and co-founder of Sendoso, shares his experience in software sales and the need for email cadences to include additional touch points, such as handwritten notes, phone calls, and gifts. He emphasizes the importance of testing different touch points to optimize the sales funnel and highlights the efficacy of gifting and direct mail in building relationships.
Effective Strategies for Gifting in B2B Sales
Chris Rudigrap discusses key strategies and best practices for using gifting in B2B sales. He recommends considering the sequence of before, during, and after gifting, leveraging trigger-based gifting based on signals like job changes or promotions, and using softer CTAs associated with gifts, such as offering a coffee or lunch treat while expressing interest in helping out.
Lessons Learned in Building Sendoso and Key Considerations for Founders
Chris Rudigrap shares lessons learned from building Sendoso and highlights important considerations for founders. He emphasizes the need to think strategically about recruiting from day one, the value of focusing on Net Revenue Retention (NRR) alongside Annual Recurring Revenue (ARR), the importance of obsessing over product metrics even in a sales-led organization, and the necessity of carefully managing transitions in leadership roles.
Kris Rudeegraap is the Founder and CEO of Sendoso, the leading Sending Platform, which helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.
Timestamps:
[0:01] Intro
[2:45] The do’s and don’ts of gifting
[4:35] Lessons learned being a founder of a company
[6:06] Why founders should build a recruiting strategy from day one
[9:33] Creating new norms in an industry
[11:33] Some new top-of-funnel things Kris is trying in his company
[14:57] Some prospecting tools Kris is finding useful
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