Lazy Leverage Why “Just Slack Me” Doesn’t Work Globally (and What to Do Instead) | Lazy Leverage #57
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Apr 25, 2025 In this discussion, Binsi Das, Head of Product at Sagan and a specialist in cross-cultural communication, dives into the hidden traps that hinder global teams. He reveals how cultural backgrounds influence communication styles and the importance of awareness and explicit permission structures. Binsi emphasizes using memos for clarity instead of relying solely on direct messaging tools. He also explores attitudes toward mistakes in the workplace, highlighting how varied cultures shape fear and creativity among team members, igniting a transformative approach to leadership in diverse environments.
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Culture Clash in Global Teams
- Global teams mix egalitarian and hierarchical cultures, which creates communication challenges.
- Half your team might come from cultures where direct feedback and informal communication are uncommon.
Fear of AI in Traditional Workplaces
- An assistant feared using AI because her previous boss punished it as cheating.
- She felt unable to adopt new tools until given explicit permission.
Understand Cultural Conditioning
- American managers must have self-awareness that their global teams hesitate to use Slack casually.
- Understand that decades of hierarchical conditioning won't vanish with one request for openness.