441: The Big City Pour w/ Heather Korte

You probably don’t plan for a fire in the supply closet.
Heather Korte didn’t either.

But when three stories of her clubhouse got soaked, smoked out, 
and stripped to the studs, she got to work.

No panic. No pity.
Just bold moves, creative thinking, and a serious amount of member love.

Heather is the GM at Oakley Country Club, and this episode is a 
behind-the-scenes look at what it actually takes to lead through crisis 
and come out better on the other side.

👇 Here's some of what we get into
🌎 Why her CMAA network saved the season (and her sanity)
💡 Creative pivots: from cantinas to pop-up flower markets
🙌 Keeping your team engaged without a building, a kitchen, or a clear timeline
🍷 What a $4K bottle of wine and a kicked trash can taught her about service
🏊 Why the pool deck became the new hub of club life
🧘 Yoga in borrowed studios, Easter by the pool, and the world’s scrappiest gala
🔥 And how to keep your team calm, creative, and moving when everything else is literally falling apart

If you’ve ever had to lead through the unexpected, this one hits home.
If you haven’t yet…take notes.

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