Dental Unfiltered Episode 111 - Management Unfiltered | Why and When You Need an Office Manager
Jul 31, 2025
Discover the vital role of office managers in dental practices and why hiring one can transform your operations. Learn about the financial benefits and the importance of investing in their training. The discussion covers aligning personal goals with practice vision to drive growth. Explore strategies for empowering office managers through education and communication. Plus, insights on how to find quality candidates with a growth mindset at regional conferences.
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Clarifying Office Manager Role
- The role of an office manager is often misunderstood or conflated with front desk duties.
- True office managers significantly enhance operational efficiency and reduce doctor involvement in administrative tasks.
Two Types of Office Managers
- There are two main types of office managers: true practice managers and glorified front desk staff.
- Elevating front desk staff with proper training and clear expectations transforms them into effective office managers.
When to Hire an Office Manager
- Hire an office manager when administration overwhelms clinical work and causes burnout.
- They manage inspections, compliance, schedules, insurance, and improve financial control, saving you significant money.