This episode is brought to you by The Kolada Group.

Today, I’m talking about client communication inside Trello.

My guest is Lilah Higgins, who is a brand design expert and founder of The Higgins Collective.

Topics:

(:31) Intro – Systems Saved Me Summit
(2:38) Meeting Lilah
(4:49) Business before systems
(7:41) The client intake process
(10:44) Feasibility of Trello
(12:03) Archiving
(13:42) Best financial investment
(16:15) Worst financial investment
(17:30) Finding Lilah

Quotes of the Week:

“I worked via email a long time... it was a pain. So many emails!”– Lilah

“I have a board for every client. Therefore, everything they have is in there, including comments back and forth... It all stays in one place.” - Lilah

Resources:

www.systemssavedmesummit.com https://www.thehigginscreative.com/ http://www.waketomake.com/ Instagram: @thehigginscreative

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062: Lilah Higgins; Client Communication in Trello