How Leaders Lead with David Novak 3 More Questions (Ed Bastian) with David Novak and Koula Callahan
May 12, 2025
Discover the balance leaders must strike between availability and boundaries to foster trust. Learn from Ed Bastian's bold decisions during turbulent times at Delta Airlines, showcasing integrity amidst tough choices. Delve into the significance of resilience in leadership, especially during crises, as personal challenges are navigated while guiding a team. This conversation also provides insights for leaders facing overwhelming obstacles, emphasizing the importance of perseverance and effective communication.
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Leaders Must Be Accessible
- Leaders must find their own style to be accessible to employees and customers.
- Making the organization feel heard and valued is crucial for effective leadership.
Integrity and Data Drive Success
- Doing the right thing with integrity leads to success even in tough situations.
- Ed Bastian used data to back his conviction and help reset Delta.
Keep Leading Through Hardship
- Leaders facing hardship must pick themselves up and keep moving forward.
- People expect leaders to show up and lead despite personal or professional challenges.