No Stupid Questions

26. Do Checklists Make People Stupid?

Nov 8, 2020
The podcast dives into the intriguing debate over whether checklists stifle or enhance critical thinking. It highlights their role in high-stakes environments like surgery and aviation, weighing structure against personal judgment. Humorously addressing teenagers, the discussion looks at how checklists can aid productivity in their chaotic lives. The conversation shifts to NYC’s shifting population post-pandemic, exploring urban to suburban migration and the impact of physical proximity on community ties. It wraps up with a warm reflection on friendship.
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ADVICE

Checklists: When to Use Them

  • Use checklists for straightforward, multi-step tasks, even complex ones.
  • Avoid over-reliance on checklists for creative or academic work requiring judgment.
INSIGHT

Judgment over Checklists

Nordstrom trains shoe salespeople to "use your judgment" instead of following strict checklists. This empowers them to handle diverse customer situations effectively.

ANECDOTE

Teen Checklists

Angela Duckworth tried to encourage teenagers to use checklists for studying, but it was unsuccessful. Teenagers lacked motivation and the tasks weren't complex enough.

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