Reflecting on the IMPACT of Dr. W. Edwards Deming with David Langford

The CEO of Langford International, Inc., David P. Langford, is an international educator, consultant, speaker, author, and trainer who focuses on successfully implementing and applying quality improvement theory, processes, and tools in education. Mr. Langford is the only educator to be awarded the Deming Medal for Excellence in the Application of Statistics in Industry Worldwide for outstanding leadership in combining statistical thinking and management to restore joy in the education system. Langford has developed Langford Learning, a theory of improvement built upon the fundamental teachings of W. Edwards Deming’s SoPK (System of Profound Knowledge). Langford Learning incorporates quality improvement methods that enable people to implement and establish strategies and processes that sustain Joy in Learning and create Joy at Work. Langford Learning integrates eight components: a Study in Psychology, Systems Thinking, Understanding Variation, The Theory of Knowledge, Neuroscience, Intrinsic Motivation, use and application of the Probletunity PDSA 9-Step Process, and 64 Quality Improvement Tools. For over three decades, Langford has worked with a diverse range of education organizations – from Pre-K to University – and has taught classes for the University of Alaska, and Central Washington University. Mr. Langford is a member of the Advisory Council for the W. Edwards Deming Institute and the Montana State University Billings College of Business. He has consulted with businesses including Sprint Corporation, Boeing, General Motors, the U.S. Naval Academy, and The Department of Defense. Worldwide, over 50,000 people have attended his Quality Learning Seminars, Leadership Training, and other online training presentations. In addition to leading quality improvement seminars nationally and internationally, Mr. Langford provides professional Consulting, Customized Training, and Keynote presentations specific to learning, applying, and studying the continual quality improvement process. He continues to lead colleagues to create dynamic and sustainable systemic improvement in learning organizations. Featured in the PBS Documentary Quality... or Else, and a highly respected leader in Quality Improvement in Learning Organizations, David P. Langford is the author of Tool Time for Education,Tool Time for Business, Tool Time for Healthcare, and co-author of Tool Time for Lean and Orchestrating Learning with Quality. David P. Langford has published numerous articles and created innovative quality improvement tools such as the Capacity Matrix, Consensogram, If... Then, Morphing, P3T, Parking Lot, and System’s Progress. Langford graduated from Montana State University Billings with a B.S. in Education, and he holds a Master’s degree in Educational Administration and Supervision from Arizona State University. Mr. Langford’s teaching background is in music, technology, and administration. He has also held the position of School Superintendent in southern California

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