

AI + Coaching: The Digital Coaching Revolution with Dr. Anna Tavis, Chair, Human Capital Management Department, NYU School of Professional Studies
May 7, 2025
Dr. Anna Tavis, Chair of Human Capital Management at NYU and author of The Digital Coaching Revolution, discusses the transformative power of AI in coaching and leadership development. She reveals why traditional methods fall short in scalability and outlines how AI can democratize coaching across organizations. Insights on AI's role in enhancing soft skills and real-world examples from Microsoft and Mayo Clinic illustrate the future of talent management. Tavis emphasizes the need for ethical considerations as AI reshapes workforce strategies and decision-making.
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Unscalable Executive Coaching
- Anna Tavis realized traditional executive coaching was unscalable and mostly benefited a privileged few.
- She pursued research on AI tools democratizing coaching to impact the whole organizational ecosystem early on.
Develop Social Portfolio Skills
- Focus coaching on developing social portfolio skills alongside technical skills for career success.
- Use AI tools to practice formulaic situations like interviews and reviews for confident, improved performance.
AI Coaching Empowers Middle Managers
- Implement AI coaching at middle management to address their growing demands and skill gaps.
- Integrate AI into performance and difficult conversation coaching to enhance real-time feedback and preparation.