The ABMP Podcast | Speaking With the Massage & Bodywork Profession cover image

The ABMP Podcast | Speaking With the Massage & Bodywork Profession

Ep 375 – What We Say After a Massage: “Business or Pressure” with Allissa Haines

Sep 1, 2023
Allissa Haines, a massage therapist and business owner, explores the conversations that occur after a massage, including discussing payment and scheduling the next appointment. The guests also discuss different scheduling approaches, the importance of follow-up with clients, and effective communication strategies for fostering long-term relationships.
16:41

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Massage therapists should provide written instructions and follow-up with clients after a massage to enhance compliance and show care.
  • Clear communication about payment and discussing future appointments are crucial aspects of the post-massage conversation.

Deep dives

Importance of Written Instructions and Follow-up

After a massage, it is important for massage therapists to provide written instructions to clients about self-care and post-massage care. This helps clients remember and follow through with the recommendations. Sending emails or texts with instructions or links to helpful resources can enhance the client's understanding and compliance. Additionally, following up with clients a few days after the massage shows care and interest in their well-being. This can be done through emails or texts to check how they are feeling and remind them about their progress or any next steps.

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