

It's Cool to Be Kind
7 snips Feb 18, 2025
Graham Allcott champions kindness as the cornerstone of success. He reveals how empathy can enhance leadership and team performance, fostering trust among colleagues. The discussion dives into psychological safety as essential for high-performing teams, where individuals feel empowered to share and take risks. Additionally, the concept of self-kindness is explored, emphasizing its role in encouraging generosity. The Italian 'cafe sospeso' tradition illustrates how small acts can ripple through a community, creating positivity and connections.
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Kindness Builds High-Performing Teams
- Kindness and empathy build trust and psychological safety, leading to high-performing teams.
- This fosters risk-taking, reduces micromanagement, and promotes open communication.
Kindness vs. Niceness
- Differentiate between kindness and niceness: kindness tells the truth, while niceness avoids it.
- Choose kindness by offering constructive feedback, even if uncomfortable.
Feedback Example
- Imagine a colleague asking for feedback after a poor presentation.
- A 'nice' response would be empty praise, while a 'kind' response involves honest, helpful feedback.