2Bobs—with David C. Baker and Blair Enns
Advising Clients Ethically
Apr 24, 2024
The podcast explores the nuances of ethical consulting and advising, discussing the transition from consultant to advisor role. They emphasize the importance of ethical client advising and highlight seven core principles, including humility, active listening, and empathy.
24:15
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Quick takeaways
- Avoid over promising to clients to maintain credibility and satisfaction.
- Listen actively and discern crucial information from clients, enhancing understanding and involvement.
Deep dives
Core Principle 1: Don't Over Promise
One core principle discussed in the podcast episode is not to over promise. The hosts emphasize the importance of managing expectations by avoiding making unrealistic commitments to clients. They highlight that over promising, especially in the early stages of a career, can erode credibility and lead to dissatisfaction when promises cannot be fulfilled.
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