

#12: Gentry Underwood on collective intelligence and building Mailbox into a $100M email app
Apr 30, 2017
Gentry Underwood, co-founder of Mailbox, shares insights on the benefits of collective intelligence in design, turning Mailbox into a $100M app, and the challenges of building a wait-list based product.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 3min
Understanding the Definition and Application of Design in Problem-Solving
02:39 • 2min
The Power of Collective Intelligence in Design
04:23 • 20min
Designing for Collective Intelligence and Encouraging New Behaviors
23:55 • 5min
Building Mailbox: Evolution of an Email App
28:49 • 19min
Innovating on a Wait List
48:07 • 8min
Explaining the role of design and organizing design teams
56:22 • 10min
Gratitude to listeners and acknowledgment of partner
01:06:13 • 2min