AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Omni Talk Retail
How DSW is Driving Loyalty with AI & Personalization | eTail West 2025
Feb 27, 2025
10:03
How is DSW adapting its approach to loyalty? 🤔 In this exclusive interview from eTail West 2025, Paige Sheedy, VP of Growth Marketing at DSW, shares how the brand is using AI, predictive modeling, and personalization to enhance customer loyalty and drive engagement.
đź“Ś Key Moments:
⏩ 00:00 – Intro & Sponsor Shoutout
⏩ 01:30 – How DSW Defines Modern Loyalty & Customer Retention
⏩ 03:45 – The Role of AI & Predictive Modeling in Personalization
⏩ 06:00 – DSW’s Omnichannel Strategy for Customer Engagement
⏩ 09:10 – How Loyalty Data Fuels Brand Growth & Business Strategy
⏩ 10:00 – Final Thoughts: The Future of Retail Loyalty & AI Integration
And thanks to our sponsor NetElixir for helping to make our coverage of eTail West possible!
#etailwest #etail #onlineshopping #ecommerce #dsw
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode