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Cloud Realities
CR020: Making sense of digital complexity with Dave Snowden, The Cynefin Centre
Apr 13, 2023
Dave Snowden, Director and Founder of the Cynefin Centre, discusses making sense of digital complexity and the importance of experimentation in digitalization. Topics include the Cynefin Framework, tips for CEOs leading digital transformations, dangers of generative AI, strategies for organizational resilience, and personal excitement for upcoming trips and professional projects.
42:44
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Quick takeaways
- Leadership in digital transformation is crucial and often overlooked, requiring agility and adaptability in decision-making.
- The Kinefin Framework provides a perspective on understanding and navigating complex systems, emphasizing flexibility and adaptive decision-making based on context.
Deep dives
Leadership in Digital Transformation
Leadership in digital transformation is a critical but often overlooked element. The Kinefin Centre, led by Professor Dave Snowden, applies natural science as a constraint on social systems to develop practical tools for companies worldwide. The Kinefin Framework, a key component, helps decision-making in complex situations. A specific example is the application of the framework in a leadership team meeting at BP during a Cloud Transformation Program. The team faced challenges due to lack of time, budget, and differing perspectives on cloud usage. A coach's insight led to a breakthrough by recognizing the need for a different approach. The Kinefin Framework supports decision-making in complex problems, emphasizing the importance of staying agile, making assessments in the moment, and testing what works. The framework identifies different states of nature (ordered, complex, chaotic) and allows for a dynamic approach to decision-making based on context.
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