Cloud Realities

The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplification, Data & AI, and Regulation, uncovering lessons and insights relevant to telecom organizations and beyond. This week, in the final episode of the mini-series, Dave, Esmee, and Rob talk to Nik Willetts, CEO of TM Forum, to discuss growth—the telco industry’s biggest challenge—and how it intersects with Hyperscalers, innovation, and shaping the industry's future. TLDR01:05 Introduction of Nik and an update on the mini-series03:41 Main conversation with Nik Willetts29:10 Navigating the balance between collaboration and competition34:57 Looking ahead to DTW Ignite, the Dolomites, and Brunello wine, served by sommelier Rob GuestNik Willetts: https://www.linkedin.com/in/nikwilletts/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Traditional businesses are transforming to enhance consumer engagement and operational efficiency by integrating advanced technologies, helping them stay competitive in the digital age; how can technology best support this transformation?This week, Dave, Esmee and Rob talk to Sandeep Seeripat, CIO at Twinings about how the 300-year-old tea company is undergoing a business transformation. They explore strategies to enhance consumer engagement and operational efficiency, and how Twinings is repositioning itself in the digital world.TLDR00:40 Introduction of Sandeep Seeripat04:03 Rob is confused about by the AI's overly sycophantic behavior07:20 Conversation with Sandeep about three Centuries of Innovation at Twinings43:18 What if brands created with the sensitivity of an artist?53:25 Capture that perfect picture in South AfricaGuestSandeep Seeripat: https://www.linkedin.com/in/sandeepseeripat/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organisations face—sometimes getting a little messy along the way. This week, in what may or may not be our 100th episode, Dave, Esmee and Rob talk to James Wilson, AI Ethicist and Lead Gen AI Architect and Philip Harker, Advisory Lead, Insights and Data at Capgemini UK, about exploring the deep importance of ethics as we move forward into the intelligence age.  TLDR00:42 Is this really our 100th episode or not?04:38 What is a team AAA episode and welcoming James and Philip06:12 Rob sets the stage, why AI Ethics matters09:42 In-depth chat with James and Philip59:11 Exploring AI and quantum as innovation boosters1:06:00 A quiet weekend and Safe AI for KidsGuestsJames Wilson: https://www.linkedin.com/in/james-wilson-1938a1/Philip Harker: https://www.linkedin.com/in/philip-harker-243300/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Understanding the true environmental cost of digital innovation is crucial for governments aiming to embed sustainability into their digital delivery processes. Governments are embedding sustainability into the heart of digital delivery. Can governments ensure that their digital advancements contribute positively to the environment while maintaining efficiency and effectiveness in their services?This week, Dave, Esmee, and Rob talk to Liam Walsh, Chief Architect, and Paul Mukherjee, CTO at the UK Department for Environment, Food and Rural Affairs (Defra), to explore how the UK government is embedding sustainability into the heart of digital delivery—and holding tech suppliers accountable.TLDR00:32 Introduction of Liam Walsh and Paul Mukherjee01:47 Rob is not confused but Marcel has frustrations with the slow pace of AI implementation05:50 Discussion with Liam and Paul on integrating sustainability within government operations31:17 The significance of Fusion Teams36:18 Attending a gig and reading AI books in front of the caravanGuestsLiam Walsh: https://www.linkedin.com/in/liamjameswalsh/Paul Mukherjee: https://www.linkedin.com/in/paulmukherjee/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform and AI Innovation Product Management at ServiceNow, about the latest announcements from Knowledge 2025. They discuss how AI is being embedded directly into workflows and customer experiences through proactive, intelligent automation. TLDR02:09 Introduction of Amanda Joslin and Knowledge 202502:48 Rob is confused about seating at large conferences09:45 Conversation with Amanda Joslin on the main announcements at Knowledge 2025 and the ServiceNow platform52:20 Kill the Backlog and moving toward a zero-backlog operating model57:32 Jamaica, sunshine, and the sea GuestAmanda Joslin: https://www.linkedin.com/in/amandajoslin/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.In Part 1, Dave, Esmee, and Rob sit down with Karel van der Poel, SVP of Products at ServiceNow, to reflect on a decade of growth. They explore what it really takes to drive meaningful innovation—not just scattered ideas, but a clear vision, the ability to scale, and a focus on lasting impact.TLDR00:54 Welcome to Knowledge 2025: Inside ServiceNow’s flagship conference05:30 Rob is confused about the tension between Big Tech, Big Government, and Innovation 12:22 Conversation with Karel van der Poel, scaling innovation at ServiceNow 51:30 Designing trust and what it takes to build AI agents people rely on 59:40 From platforms to the open seaGuestKarel van der Poel: https://www.linkedin.com/company/andersindset/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

TechnoVision 2025 by Capgemini helps business leaders and technologists understand and prioritize emerging technologies. It provides a clear view of tech trends, guiding decision-makers to enhance organizational effectiveness. TechnoVision acts as a beacon in the evolving technology landscape.In this very special episode, Dave, Esmee, and Rob talk in detail with the Capgemini Data-Powered Innovation Jam podcast team, featuring Ron Tolido, CTO and CIO Insight & Data Global; Weiwei Feng, Global Tech Lead AI & Generative AI; and Robert Engels, Head Global AI Lab. They explore the seven containers in TechnoVision 2025, which organizes current trends into distinct areas that shape how businesses will innovate, operate, and expand.TLDR00:50 Teaming between the Cloud Realties hosts and the Data-Powered Innovation Jam podcast team05:52 Introduction by Ron Tolido, what's new in TechnoVision 2025 and the 7 main containers 12:25 Invisible Infostructure by Rob Kernahan21:32 Applications Unleashed by Ron Tolido37:30 Thriving on Data by Robert "Dr. Bob" Engels47:36 Process on the Fly by Weiwei Feng1:02:40 We Collaborate by Dave Chapman1:13:27 You Experience by Esmee van de Giessen1:26:39 Balance by Design by Ron Tolido1:28:06 Overall conclusionGuestsRon Tolido: https://www.linkedin.com/in/rtolido/Robert (Dr. Bob) Engels: https://www.linkedin.com/in/robertengels/Weiwei Feng: https://www.linkedin.com/in/weiwei-feng-a2417795/Data-Powered Innovation Jam podcast https://www.capgemini.com/insights/research-library/data-powered-innovation-jam-podcast/TechnoVision 2025https://www.capgemini.com/insights/research-library/technovision-2025/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

This year is the year that AI moves from the individual assistant to the collective and autonomous - from co-pilots to agent to agent integration.  But what do we know of its collective impact and how does humanity fit in?This week’s Easter Special, Dave, Esmee and Rob talk to Anders Indset, about his work (Ex Machina and the Singularity Paradox), capability of infinite progress, humane capitalism, where might the human find themselves in an AGI world and does the intersection of quantum and AI make the chance of us living in a simulation more likely…TLDR01:34 Introduction of Anders Indset03:50 Rob is confused about hackers starting to create saleable products08:12 Conversation with Anders Indset49:50 Who do we see as future leaders in our team?59:15 Conference in Austria about values in Europe and the future of Europe 🐰 We're hopping away for Easter! We'll be back on May 1st, so don't egg-spect us until then! 🐣 GuestAnders Indset: https://www.linkedin.com/company/andersindset/ Books:- Singularity Paradox – Bridging the Gap Between Humanity & AI: www.singularityparadox.com- EX MACHINA - The God Experiment: www.exmachinathebook.com- The Viking Code – The Art and Science of Norwegian Success: www.viking-code.comHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the last day, we have two separate episodes lined up to explore how AI is affecting the macro scale and impacting leadership transformation.In the last conversation of the event, Dave, Andy, and Rob talk with  Lee Moore, VP Global Google Cloud Consulting at Google Cloud about Leading Cloud Transformation with Strategic Vision.TLDR00:50 Introduction of Lee Moore07:00 Final key announcements from the Google Cloud Next Keynote11:05 Main conversation with Lee Moore about cloud and AI-driven transformation and Intentional leadership 36:31 Who's your favorite magician and tying all the magic together of a fantastic week!!GuestLee Moore: https://www.linkedin.com/in/lee-t-moore/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Guest host Andy Appleby: https://www.linkedin.com/in/andyapplebycapgeminiglobalinfrastructureservices/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the last day, we have two separate episodes lined up to explore how AI is affecting the macro scale and impacting leadership transformation.In this conversation, Dave, Esmee, and Rob talk with Gina Fratarcangeli, Managing Director, NA GSI Leader at Google Cloud about The shifting landscape of Digital and AI technologies among Fortune 500 companies.TLDR00:20 Introduction of Gina Fratarcangeli03:20 Key announcements from the Google Cloud Next Keynote05:56 Main conversation with Gina Fratarcangeli about Fortune 500 companies and their journey towards digital transformation and AI22:01 Who's your favorite magician?GuestGina Fratarcangeli: https://www.linkedin.com/in/gina-fratarcangeli/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini