Lessons learned from successful Dynamics 365 projects
Lessons learned from unsuccessful Dynamics 365 projects
Customer Engagement best practice
Turning around failed projects
Picking up someone else’s failed project
Dealing with difficult customers
When the customer just wants to implement software to solve their business problems
Handling scope creep
Six months after go-live, what does customer engagement look like
Customer differences between, Public Sector, Not for Profit and Commercial

Resources

Credits

Music Credits
I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, Morusque

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Thanks for listening 🚀 - Mark Smith

The Dynamics 365 Customer with Steve Scarbrough