Microsoft Innovation Podcast

Radhika Dutt, product thinker and author of Radical Product Thinking, reframes strategy with a puzzle-setting approach. She discusses why OKRs and vanity metrics fail, how AI amplifies bad metrics, and how clear problem framing, small experiments, and measuring learning drive sustainable growth. Short stories include dating apps, maritime tech, and recovering stalled sales.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communities and drive effective AI adoption. Amelia shares her journey through web technologies, SharePoint, cloud transformation and Microsoft 365 adoption, offering guidance on behaviour change, team enablement and identifying meaningful Copilot use cases that improve daily work. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/798 🎙️What you’ll learn      How to help teams build sustainable Copilot habits How internal communities strengthen adoption How to identify high value Copilot use cases How to support behavioural change during AI transformation How to structure training and sponsorship for successful rollout ✅ Highlights   “Take a step at a time really to use Copilot.” “How can I translate this into my daily work.” “The idea is really to help people to stick with Copilot.” “It is hard to stay on track of all the changes.” “This internal community is amazingly important.” “Find use cases that can be improved with Copilot.” “You have the perfect unit when you work with teams.” “Look for executive sponsor, but real executive sponsor.” “Try to work not only down to top but also top to down.” “Help people really embrace the tools in ways that make sense for them.” 🧰 Mentioned     Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365 Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/download-app Copilot - https://copilot.microsoft.com/ Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/ Dynamics 365 Customer Service - https://www.microsoft.com/en-us/dynamics-365/products/customer-service Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords      microsoft 365, copilot, adoption, teams, sharepoint, serviceNow, dynamics 365, training, community, cloud, automation, behaviour changeMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. He explains why positive reinforcement outperforms punishment, how biases appear in AI systems, and why zero‑trust matters for companies of all sizes. The conversation offers pragmatic, people‑centred steps to strengthen cyber literacy, reduce insider risk, and navigate emerging threats such as deepfakes and social engineering. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/797   🎙️ What you’ll learn  How to strengthen cyber hygiene using behaviour‑based training How AI bias emerges and why validation and critical thinking matter How to reduce insider‑risk through access control and observation How zero‑trust improves resilience beyond the legacy walled‑garden model How to help staff recognise social engineering and emotional manipulation ✅ Highlights “We're using it to produce videos, to produce scripts for the videos, ideas” “AI lies to you with very convincing falsehoods” “Rewarded behaviours are repeated” “Leaderboards… got leaders within companies to actually participate” “It's not rocket science. It's a lot of common sense” “Accidents happen and not malicious, not intentional, but boy can they have tragic consequences” “We have to try in some way” “The world is flat… our front doors are logically open to the world” “If you ever get an e‑mail that makes you want to take an immediate action, pause” “Anyone that wants a little free awareness training… cyberhoot.com slash individuals”  🧰 Mentioned Main Website: https://cyberhoot.com/ Individual Registration (Free Personal Training for Life): https://cyberhoot.com/individuals/ Businesses & MSP Registration Signup: https://nest.cyberhoot.com/autopilot-signup/? Newsletter Registration: https://cyberhoot.com/newsletters/ Blog Articles: https://cyberhoot.com/blog/ Cybrary (Library of 1000+ Cybersecurity Terms in non-technical language): https://cyberhoot.com/cybrary/ 🎯 Special Podcast Offer: 20% off CyberHoot for 1 year using the podcast’s unique coupon code: "AI Unfiltered" ✅Keywords cybersecurity, ai bias, zero trust, social engineering, cyber literacy, behaviour change, phishing, deepfakes, access control, insider risk, data protection, training Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  In this episode, Edine Olijve-Watkinson explores practical ways Microsoft 365 Copilot, Loop, Planner and emerging AI agents improve daily productivity, collaboration and decision making. It highlights real use cases, evolving tools and the shift toward AI supported workflows across organisations. 🎙️ Full Show Notes https://www.microsoftinnovationpodcast.com/796👉 What you’ll learn      • How Microsoft 365 Copilot supports personal efficiency • How AI agents extend productivity across meetings and workflows • How Loop, Copilot pages and notebooks support flexible collaboration • How metadata and information architecture improve Copilot performance • How professionals can upskill across Copilot Studio, agents and Azure AI Foundry  ✅ Highlights      • “My area of specialty is Microsoft 365 and then especially the collaboration and the productivity side of things.”  • “We see a lot of shifts towards agents.”  • “Using Microsoft 365 Copilot for personal efficiency, just as your little personal intern.”  • “The facilitator agent… joins your meeting and keeps track and then takes your meeting notes for you.”  • “The knowledge agent is also very good at adding metadata columns to your SharePoint sites.” • “I completely started to learn where Loop stores something, how you can retain it, how you can save it.”  • “I use Loop in your daily work, and not just Loop, but also Copilot pages and Copilot notebooks.”  • “You can make some really nice infographics with it.”  • “Everything you create gets created in your company’s style.”  • “I definitely want to learn how to use agents more in my workflow.”  • “I also want to dive deeper into Azure AI Foundry.”  • “It was completely new to me… I never really touched Azure in any way.” 🧰 Mentioned       • Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365   • SharePoint - https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration  • Microsoft Copilot - https://copilot.microsoft.com/  • Microsoft Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/  • Azure AI Foundry - https://ai.azure.com/  • Microsoft Loop - https://www.microsoft.com/en-us/microsoft-loop • Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords     microsoft 365, copilot, agents, loop, planner, sharepoint, metadata, productivity, azure ai foundry, collaboration, meetings, workflows Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

A forward-looking chat about why 2026 will be the year AI agents take center stage. They unpack the shift from traditional governance to AI-first governance and the rise of agent orchestration. The conversation highlights data security, red-team testing, prompt engineering, and practical skills professionals need to stay relevant.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI can transform leadership by analysing real conversational behaviour, reducing bias and giving leaders immediate insight into their communication style. The discussion covers how leadership differs from management, why early‑career support is often missing, and how continuous feedback can shorten the development gap for new leaders. Listeners gain a practical view of how leadership intelligence works and what it means for team clarity, alignment and growth. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/794    🎙️ What you’ll learn  How AI analyses everyday conversations to reveal leadership patterns How to identify gaps between perceived and actual leadership behaviour How real‑time feedback improves clarity, alignment and team dynamics How to shorten the long development gap for early‑career leaders How psycholinguistics and trend data support better leadership decisions ✅ Highlights “We explore real‑world AI applications, share practical insights, and discuss how businesses are implementing responsible, ethical, and trustworthy AI.” “Parafoil analyses how you lead in the work.” “By measuring pronouns and prepositions you can work out all sorts of things.” “It gives you an analysis of how each conversation’s gone after the fact.” “You don’t have to recount what happened to a chatbot.” “A problem never gets better with time.” “Leadership can only really be learned through the doing of the do.” “Most managers consider themselves to be accidental.” “How do we help people earlier in their career and not have a ten year delta” “His communication style really shifted over the course of the next two to three weeks.” 🧰 Mentioned Parafoil - https://parafoil.co/  Microsoft AI - https://microsoft.ai/  Google – www.google.com  ✅Keywords ai, leadership, management, psycholinguistics, feedback, teams, communication, alignment, leadership development, leadership intelligence, product, coaching Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Michael Plettner explores how organisations move from AI curiosity to practical, business focused implementation. You will learn why user adoption and leadership support matter, how teams shift from generic Copilot use to targeted process improvement, and how the EU AI Act is pushing companies toward more mature and responsible AI practices. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/793 🎙️What you’ll learn      How to evaluate AI opportunities based on real business value How to move from Copilot centric thinking to case driven AI strategy How leadership buy in affects adoption and trust How to align AI projects with the EU AI Act How agents and agent communication can streamline work ✅ Highlights “User adoption is not training.” “There is often a lack of trust in the business.” “Get off the AI hype and talk about what is really good for the business.” “Sometimes an expectation from customers where they think they understood which tool is the best.” “If someone is not convinced then it is not working.” “We have some railguards to protect how we want to use AI for better good.” “Now we have a more mature thinking about AI.” “Agents are the future from my point of view.” “They can really solve some steps in your daily work.” “The technology in this area is on light speed.” 🧰 Mentioned      Microsoft 365: https://www.microsoft.com/en-us/microsoft-365 Microsoft Teams: https://www.microsoft.com/en-us/microsoft-teams/download-app SharePoint: https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration Power Platform: https://www.microsoft.com/en-us/power-platform Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords       ai, copilot, user adoption, business processes, microsoft 365, teams, sharepoint, power platform, dynamics, eu ai act, agents, change management Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM John Rood shares how organisations can unlock real value from AI by balancing innovation, governance, and compliance. Learn why robust frameworks, practical training, and a bottom-up approach are key to sustainable AI adoption and risk management. 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/792 🎙️ What you’ll learn  How to implement effective AI governance without stifling innovation Practical steps for building an AI management system The role of ISO 42001 and the EU AI Act in compliance Strategies to drive AI adoption and avoid shadow AI How to design ongoing AI literacy programmes for all staff  ✅ Highlights “A poorly designed policy, I think, does stifle innovation. I think a well-conceived policy manages that trade-off.” “Shadow AI happens because organisations go buy an AI product and then lock it down.” “Our first recommendation… is that you’ve got to have someone to champion AI initiatives.” “Most organisations will start either from ISO 42001, or… the NIST AI risk management framework.” “The idea is we’re not just trying to put together a set of policies… What we’re trying to create is a living process.” “A great AI management system defines who has to get trained in what, and then make sure that actually happens on a regular basis.” “If your customers knew how you treat their data, they might not be your customers anymore.” “The top-down programmes tend to go poorly, whereas the… bottom-up programmes tend to do much better.” “When we are able to empower more people… we start to build the organisation’s muscle.” “The first step… is always regulatory.” “EU AI Act is written… to be extraordinarily broad.” “At the top of the pyramid, there’s a certain set of fairly robust training or literacy requirements that should be for whoever’s actually making the AI.” 🧰 Mentioned ISO 42001: https://www.iso.org/standard/42001  EU AI Act: https://artificialintelligenceact.eu/the-act/  NIST AI risk management framework: https://www.nist.gov/itl/ai-risk-management-framework  GDPR: https://gdpr.eu/ ✅Keywords ai governance, iso 42001, eu ai act, compliance, shadow ai, risk management, ai management system, ai literacy, bottom-up adoption, regulatory, data privacy, nist framework Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  This episode explores practical ways to drive Copilot adoption across an organisation. Heather Severino shares clear guidance on identifying early champions, building cross functional readiness, reducing resistance, and designing effective training. She explains how tools such as Loop, Teams, Clipchamp and Copilot features support collaboration, productivity and engagement. The conversation provides a grounded look at how to help teams build confidence with AI and create sustained, secure and well supported usage.🎙️ FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/791👉 What you’ll learn       How to identify early adopters who accelerate Copilot uptake How to design training that builds confidence and practical skills How to prepare IT and support teams for Copilot readiness How to use questioning techniques to uncover high value use cases How to support teams with tools like Loop, Teams and Clipchamp ✅ Highlights      “You want to find the people that are curious about it.” “Success to me is that they’re using it, looking at those reports.” “We want to come up with a policy for usage and have some of those guardrails in place.” “They wanted to have everything in place before they did it.” “Find the people that are curious about anything that is cutting edge.” “Those are usually the people that are going to want to dig in and learn.” “I am getting more questions about agents recently.” “The facilitator agent is also great about keeping you on track.” “There is some confusion about OneNote and Loop.” “I would love to see more crossover and uniformity.” “Create was one of those aha moments.” “Clipchamp has a lot of the AI capabilities built into it.” 🧰 Mentioned       Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365 Copilot - https://copilot.microsoft.com/ LinkedIn Learning - https://www.linkedin.com/learning/ Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords     copilot, adoption, microsoft 365, loop, onenote, teams, clipchamp, training, ai skills, power platform, productivity, change management Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Discover practical strategies with Dan Barber for overcoming imposter syndrome, building resilient tech teams, and leveraging AI as an ally. Learn how consulting skills, clear goals, and supportive cultures drive success in technology and AI-driven environments.👉 Full Show Notes https://www.microsoftinnovationpodcast.com/790 🎙️ What you’ll learn   Apply actionable tools to overcome imposter syndrome Build and retain high-performing technology teams Use AI to boost confidence and productivity Strengthen consulting skills for business impact Foster cultures of trust, feedback, and continuous improvement ✅ Highlights “AI can help you with a blank canvas and turn a blank canvas into a starter for 10th, and get you moving, get you motivating, break that blank page sort of fear and anxiety that gets built up.”  “Brag list is something I do myself and I also encourage others to do.” “You develop this network where you don’t have to be the font of all knowledge.” “Having that sensible conversation, I think we are losing that.” “You’re not just a developer. You are a consultant.” “If you don’t feel, if you feel like you’re just being managed, again, that just becomes you being a number again.”  “Build the right culture, you have that mentality from everyone.” “If you have them all, it’s not going to make you motivated. It’s just going to bring you to break even, if you like.”  “You’ve got to look at some of these other variables and they are, they’re so important, you know, and yes, they take time.”  “Let’s rebuild your vision. Let’s realign to your vision.” 🧰 Mentioned Microsoft Power Platform: https://www.microsoft.com/en-us/power-platform  Azure: https://azure.microsoft.com/en-us  Dynamics: https://azure.microsoft.com/en-us  Business Central: https://www.microsoft.com/en-us/dynamics-365/products/business-central  Copilot: https://copilot.microsoft.com/  ✅Keywords   ai, imposter syndrome, consulting skills, tech teams, power platform, business central, azure, dynamics, copilot, culture, feedback, continuous improvement Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith