204: 8 Benefits and Strategies for Managing a Shared Team Inbox Through HelpScout

Today, I’m sharing eight reasons I really appreciate having a team inbox using HelpScout. They’re not paying for this episode; I just can’t help but share software solutions that help me move from friction to flow in my business, especially when I have already spent a lot of time and money on ones that don’t work.

📝 Permission: Stop managing a zillion inboxes and narrow them down to one centralized inbox for you and your team.

✅ Do (or Delegate) This Next: Set-up a shared inbox for your business, and set all of your work-related accounts to forward into it.

🔗 Resources Mentioned

• Apps: HelpScout, TextExpander, Descript, SpeakPipe
• Related: Free Time Tools
• Jenny's Free Time Toolkit

📚 Books Mentioned

• Free Time: Lose the Busywork, Love Your Business
• Pivot: The Only Move That Matters Is Your Next One
• Life After College

🎧 Related Episodes

• 092: Train the System, Then the Person
• 086: The Cyrano Strategy for Delegating Important Comms
• 161: Inbox Taming with Yaro Starak
• 094: Top 5 Tools That Power My Business
• 200: 🎉 20+ Free Time Permission Slips for Small Business Owners (Part 1)
• 202: 🎉 20+ Permission Slips for Small Business Owners (Part 2)

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