The end of cross-platform messaging between Instagram and Facebook is upon us. And this shift goes beyond a minor tweak in the social media landscape.

We can always expect new things to learn whenever that team decides to stir things up. As entrepreneurs trying to leverage these platforms, the best we can do is remain flexible and keep adapting.

So what exactly does this change mean for you and your business? And why does it matter in the first place?

In this episode, you will be able to:

Unlock the potential of cross-platform messaging for your business.
Discover the game-changing implications of client engagement strategies.
Streamline your customer interactions and workflows for maximum efficiency.
Master the art of using DMs for community growth and enhanced connections.
Expand your customer engagement channels beyond social media for broader reach.

The key moments in this episode are:

00:00:09 - Impact of Meta's Announcement

00:01:10 - Discontinuation of Cross Platform Messaging

00:03:00 - Adapting to the Change

00:07:34 - Diversifying Customer Engagement Channels

00:09:52 - Navigating Social Media Changes

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Learn more about Katie and Next Step Social Communications:

Speaking: https://katiebrinkley.com/

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