How The World Works
Jill Erber
Jun 26, 2024
Notable restaurateur Jill Erber shares her journey from software development to cheese expert. From childhood memories on a boat to navigating business risks in a stable region, she discusses transitioning to a cheese shop owner, hiring for personality traits, and exploring culinary preferences.
01:02:40
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Quick takeaways
- Diverse personalities contribute to customer experience in the cheese industry.
- Technology skills from software development enhance cheese business operations.
Deep dives
The Diverse Workforce in the Cheese Industry
The cheese industry involves a wide range of individuals, from recent college graduates to immigrants, creating a unique mix of personalities that contribute to the overall customer experience.
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