Special Episode: Modern Therapist’s Consumer Guide on SimplePractice

Modern Therapist’s Consumer Guide on SimplePractice

Curt and Katie talk with Howard Spector, CEO and Diana Stepner, VP of Product for SimplePractice. We look at how SimplePractice has been envisioned, the company values, and the details of the product, so you can decide if SimplePractice is the Practice Management System for your private practice.

This is the Modern Therapist Consumer Guide, a series of special episodes to help modern therapists navigate products and services specifically designed for therapists and their clients. We dig deeply into the companies, the people, and the products and services so you can make smart decisions in building your practice and serving your clients.

Interview with Howard Spector, CEO and Diana Stepner, VP of Product, SimplePractice

Howard is the CEO and Co-founder of SimplePractice. Howard has over 20 years of experience in the information technology industry. He is proud to have earned his MA in Counseling Psychology with an emphasis in Depth Psychology at Pacifica Graduate Institute.

Diana joined SimplePractice from Pearson where she was the VP of Innovative Learning Solutions, a portfolio of products that provide value anytime, anywhere for learners by increasing confidence & outcomes associated with a specific learning activity or skill. Previously Diana headed up Future Technologies and Innovation Partnerships at Pearson. She also worked in Emerging Media at Razorfish and User Experience at Salesforce.com. In addition, Diana led Product Management in Western Europe for Monster Worldwide. She has a MIMS from UC Berkeley and an MBA from Boston University. When not doing Product, Diana can be found exercising, listening to podcasts, nutrition / health / wellness, and travel (someday). She lives in San Francisco with her husband and attack puppy.

 In this episode we talk about: Interview with Howard Spector, CEO, SimplePractice

• 2:12: How did the vision for SimplePractice (SP) come into being?
• 4:17: What is the trajectory for SimplePractice?
• 6:25: How does SP take in feedback and remain true to their principles and values from which it began?
• 9:12: What is SP’s response to feedback about customer service?
• 15:31: How does the team atmosphere and culture play out for customers?
• 19:41: How does SimplePractice support Diversity, Equity, and Inclusion?
• 22:12: What is in the future for SP?
• 23:18: What is Howard most proud for about SP?
• 25:10: What does Howard want everyone considering SP for their practice management system need to know?

Interview with Diana Stepner, VP of Product, SimplePractice

• 26:32: What does it look like when someone signs up for SimplePractice?
• 28:54: What are the strongest elements of SimplePractice?
• 30:24: What are SP’s paperwork customization features?
• 34:04: What is the professional website feature?
• 35:07: What is Monarch?
• 38:01 What are some areas SimplePractice is looking to improve?
• 40:17: How has SP taken suggestions from the community and incorporated them into SimplePractice?
• 41:56: Who is SimplePractice NOT right for?
• 44:35: What is coming up next for SimplePractice’s development?
• 45:54: How do you sign up for SimplePractice? (includes information on our special offer)
• 46:19: How would you recommend people investigating if SimplePractice is a good fit for them?

Curt and Katie Chat – Our review of SimplePractice

• 47:31: Who would we recommend SimplePractice for?
• 52:05: Who we think would not be a good match for SimplePractice