The Missing Middle with Mike Moffatt and Sabrina Maddeaux

Do You Have a CRA Horror Story?

8 snips
Oct 29, 2025
The Canada Revenue Agency is under fire for long delays and inaccurate assessments. Hosts discuss the CRA’s inadequate 100-day fix and dig into the complexities of the tax code that leave many confused. They highlight systemic issues, like the 'guilty until proven innocent' approach, creating distrust among taxpayers. Personal horror stories, including denied medical expenses, reveal the daunting challenges Canadians face. Ultimately, they explore how these frustrations threaten the very foundation of public trust in the tax system.
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INSIGHT

Call-Fix Is Only A Surface Solution

  • The CRA's 100-day plan to fix call wait times is a Band-Aid that ignores deeper structural problems.
  • Sabrina Maddeaux argues the root issue is an overcomplicated tax code that creates constant demand for CRA contact.
INSIGHT

Tax Code Complexity Drives Errors

  • Canada's tax code has become so tangled that even CRA agents and professional accountants often give incorrect answers.
  • The complexity drives frequent taxpayer contact and systemic errors, noted by Sabrina Maddeaux and auditor general findings.
INSIGHT

Taxpayers Treated As Guilty Until Proven Innocent

  • Taxpayers face an assumption of guilt: the burden to prove innocence lies with them during CRA assessments.
  • Sabrina Maddeaux says this reverses normal legal expectations and compounds stress when combined with inconsistent application.
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