

Top Tips: Managing emotions in Negotiations - Highlight Reel
Feb 2, 2025
Explore the emotional dimensions of negotiations and learn how to turn feelings into valuable tools. Discover how thorough preparation can transform negotiation outcomes by increasing value for both parties. Delve into the importance of emotional intelligence and identity, gaining strategies for handling high-pressure situations. Uncover the concept of the 'inner mediator' to enhance conflict resolution, especially in sensitive discussions. Equip yourself with practical tips to boost your negotiation skills and emotional awareness.
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Preparation is Key
- Download Kwame Christian's free negotiation guides at AmericanNegotiationInstitute.com/guide.
- Prepare systematically for negotiations to significantly improve your outcomes.
The Missing Piece: Understanding "Who"
- Negotiators often focus on strategy, alternatives (BATNA), and desired outcomes.
- However, they frequently overlook the crucial aspect of understanding "who" they and their counterparts are.
Two Sides of Emotional Intelligence
- Emotional intelligence involves understanding and managing your own emotions (the "I").
- It also includes recognizing and managing others' emotions and the relationship (the "we").