The Digital Project Manager
How To Talk With Leadership Teams About Ownership & Accountability
Jul 30, 2024
Cassie Solomon, an award-winning author and CEO of The New Group Consulting, joins the discussion on fostering ownership and accountability within teams. She introduces the RACI matrix, a powerful tool for clarifying roles and responsibilities to prevent project derailment. The conversation highlights the importance of open dialogue in team dynamics, effective delegation, and proactive communication for successful project outcomes. Solomon shares practical strategies for improving leadership clarity, enhancing collaboration, and building trust among team members.
29:27
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Quick takeaways
- Implementing the RACI matrix clarifies roles and responsibilities, ensuring transparency in decision-making and enhancing team collaboration.
- Effective communication with leadership teams about delegation fosters trust and empowers team members, crucial for high-performing organizations.
Deep dives
Navigating Tough Conversations with RACI
Having effective RACI conversations often involves delivering difficult messages, particularly to senior leaders about their decision-making authority. In these situations, a neutral approach can help minimize defensiveness and foster collaboration. For example, instead of directly confronting a senior leader about their control, it can be more productive to ask questions about decisions related to a project and suggest delegating some responsibilities. This approach creates an opportunity for a constructive dialogue without putting the leader on the spot.
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