E440: The Power of Data: Leveraging Metrics for Business Growth With Rhys Livingstone

Dec 6, 2023

Rhys Livingstone, fitness industry expert and successful online coach, shares his journey in the fitness industry, emphasizing the importance of systemizing tasks and creating standard operating procedures for business growth. He discusses key metrics and advises prioritizing customer success and retention. Rhys also highlights finding your own voice in content creation.

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Introduction

00:00 • 4min

Building a Business in the Digital Landscape

03:55 • 15min

Using Data to Scale a Coaching Business

18:47 • 6min

Finding the Right Business Coach for Struggling Entrepreneurs

24:37 • 5min

Professional help, teaching down, and the relevance of chemistry in business tasks

29:20 • 3min

The Challenges of Delegation and Transitioning Roles

32:49 • 8min

Challenges and Strategies for Early Business Development

40:22 • 20min

A Multidimensional Approach to Business Growth

01:00:43 • 2min

Rhys shares his journey in the fitness industry and how he transitioned from being a coach to building a successful online coaching business. He emphasizes the importance of systemizing tasks and creating standard operating procedures to scale a business. Rhys also discusses the need to focus on key metrics such as customer lifetime value, average dollar cost, churn rate, and sales conversions. He advises coaches to prioritize customer success and retention rather than solely focusing on acquiring new clients. Additionally, Rhys highlights the value of finding your own voice and playing to your strengths in content creation.

Key Takeaways:

Systemize tasks and create standard operating procedures to scale your business.
Focus on key metrics such as customer lifetime value, average dollar cost, churn rate, and sales conversions.
Prioritize customer success and retention to drive business growth.
Find your own voice and play to your strengths in content creation.

About Rhys Livingstone: Rhys is a successful entrepreneur and business owner in the fitness industry. Based out of Melbourne Australia Rhys has built a thriving online coaching business and has helped many coaches scale their own businesses, both brick-and-mortar and online.

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