DETAILS | Can I bring my authentic self to work? How should we handle mental health at work? How do companies meet increasing expectations for greater connection and belonging at work? What’s clear is that an increasing number of employees are tired of “hiding in plain sight.” Andrea Herron intimately understands these workplace culture disruptions because she has lived and led through them simultaneously. In this revealing conversation, Andrea vulnerably shares her journey to authenticity and her incredible insights on mental health from her book "There’s an Elephant In Your Office,” which she co-authored with her sister. We also discuss why employers must invest more in their employees, whether skills marketplaces are the future, and why ultimately, the workplace must become “whole person focused.” Join us for this uplifting conversation to learn how to create more belonging for yourself and your co-workers as we strive to build the future of workplace culture and the employee experience.

GUEST | Andrea Herron has been the Head of People at WebMD Health Services since 2017, influencing and helping oversee more than three thousand employees worldwide. Her passion is working with individuals and organizations that want to be better and do better. Andrea and her sister Ashley co-authored the powerful and critically acclaimed book on mental health in the workplace, "There’s an Elephant In Your Office.” Andrea is also the host of the award-winning podcast The HR Scoop and was recently selected as one of Ragan’s Top Women in Wellness and HR, as well as an Agent of Change in American Healthcare Leader magazine and a Top Leader in DEIB (diversity, equity, inclusion, and belonging) by Mogul. – Andrea’s aptitude for change management, emotional intelligence, out-of-the-box thinking, and business savvy provides a unique approach to help leaders and organizations embody their highest potential and feel good while doing it.

OVERVIEW | Are you ready to ADAPT and REINVENT YOURSELF for the most disrupted and digital workforce in history? What would it feel like to belong and not get stuck? It is estimated over 1 billion people will need reskilling by 2030, and more than 300 million jobs will be impacted by AI — work, identity, and what it means to be human are rapidly changing. Join hosts Nate Thompson and Alex Schwartz and the TOP VOICES in the Future of Work to uncover how to meet this dynamic new reality driven by AI, hybrid work, societal shifts, and our increasingly digital world. Discover why a Future of Work Mindset is your key to prepare, navigate and thrive!

We are grateful you are here, and welcome to the TDW Tribe! www.thedisruptedworkforce.com

#45 Applying AI to Improving Customer Experience, Peter Mullen, CMO of Interactions